Refund Policy

Effective Date: September 13, 2025

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At CleanZura, customer satisfaction is important to us. However, all payments for cleaning services are generally non refundable. Refunds may be considered only under specific circumstances and are subject to approval by CleanZura

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General Policy

All bookings are final once confirmed by our team
Payments made for services are non refundable unless a refund is approved by CleanZura

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When Refunds May Be Considered

Refunds may be reviewed if services were not provided as agreed
Refunds may be reviewed if CleanZura cancels a booking and you choose not to reschedule
Refunds may be reviewed in other situations at the sole discretion of CleanZura

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Approval Process

All refund requests must be submitted in writing to contact@cleanzura.com or by phone at 989-204-9367
Refunds are not automatic and will only be granted if approved by CleanZura management
If a refund is approved, the amount and method of refund will be determined by CleanZura

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No Guarantee of Refund

Please note that CleanZura is not liable to provide refunds in all cases
Refunds are granted only under exceptional circumstances and only when approved by CleanZura

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Contact Us

If you have questions regarding this Refund Policy, please contact us

CleanZura
Otsego County, Michigan
Email: contact@cleanzura.com
Phone: 989-204-9367