Terms & Conditions
A Legal Disclaimer
These Terms of Service govern your use of our website www.cleanzura.com and cleaning services. By booking with us, you agree to these Terms
Services Provided
CleanZura offers residential, commercial, move in and move out, post construction, and rental property cleaning services in Otsego County, Michigan, and surrounding areas
Bookings
All bookings must include the property address and zip code
Bookings are not final until confirmed by our team
CleanZura reserves the right to reschedule or decline service requests
Payments
Payment is due before services begin
Accepted payment methods are cash or card
If paying cash, it must be handed to our team upon arrival or left in a specified location. If not paying cash, type Card during booking
Failure to provide payment may result in cancellation of services
Cancellations and Refunds
If you cancel at least 24 hours before your appointment, you may request a full refund
If CleanZura cancels a booking, you will receive a full refund
Once services begin, payments are non refundable
Client Responsibilities
By booking with CleanZura, you confirm that you are the property owner or have permission from the property owner
You confirm that the property is safe for our team to enter and clean
You confirm that any cleaning supplies you request us to use are safe and provided in accessible locations
Liability
CleanZura is not responsible for pre existing damage, wear and tear, or items not disclosed as fragile
Our team will take reasonable care, but we are not liable for incidental damages outside of negligence
Services are provided as is without warranties beyond those required by law
Service Area
Our services are available only in Otsego County within (40 miles) and the city of Gaylord, Michigan. If you are outside this area, please contact us before booking
Termination of Services
CleanZura reserves the right to cancel or refuse services if conditions are unsafe, unsanitary, or if our policies are not followed
Changes to Terms
We may update these Terms at any time. Updates will be posted on our website with the new effective date
Contact Us
For questions about these Terms, please contact us
CleanZura
Otsego County, Michigan
Email: contact@cleanzura.com
Phone: 989-204-9367